KnowHow

Governed process knowledge for internal IT

Turn the way work gets done into a standard your team can trust.

KnowHow captures browser workflows, gives owners a focused review path, and proves that the right people received the published procedure.

Invitation-only design-partner pilots · Frankfurt-hosted · ordinary business-process data only

Employee onboarding
  1. 1
    Open the identity consoleUse the approved administrator profile.
  2. 2
    Create the employee recordRequired fields are highlighted.
  3. 3
    Confirm access groupsReview the standard assignment set.
Privacy reviewed · 12 teammates completed
Server-only customer content Workspace-scoped access Review and audit receipts

Capture → Standardize → Prove

Documentation that follows the work, then earns trust.

01

Capture

Record the steps in Chrome or Edge. Selected masks are applied irreversibly before screenshots leave the browser.

02

Standardize

Edit the draft, choose its audience, assign review, and publish one controlled revision.

03

Prove

Track adoption and completion with content-free analytics and tamper-evident audit history.

Built for internal IT

Keep operational knowledge useful without turning it into a new risk.

Give service desk, application, and operations teams a shared publishing workflow while each workspace retains control of its members, screenshots, and restricted audiences.

Security fundamentals are included

Private by architecture, not by a sharing toggle.

Verified identities, administrator MFA, tenant-scoped authorization, private Appwrite Storage, short-lived extension access, customer-approved support, and append-only audit sequencing form the pilot baseline.

Read the security overview

KnowHow Capture

An unlisted Chrome and Edge extension with narrow permissions, device revocation, automatic updates, and no clipboard or raw-keystroke capture.

Explore the extension

Pricing principles

One base workspace, then usage that follows adoption.

Plans will combine a workspace subscription with included active users, creators, storage, and service entitlements. Security fundamentals stay included. Design-partner terms are agreed directly; public numeric pricing and self-service payment are not live during the pilot.

Contact for pricing

Design-partner pilot

Bring one department and one workflow worth improving.

We will configure the workspace with you, invite the first team, and rehearse capture through completion before real pilot use.